Privacy Policy

Last Updated: 10/8/2026

At Welding Machine Supply, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Who We Are

This website is operated by Welding Machine Supply.

Business Address:
3579 US-50
Carson City, NV 89701
United States

Email: support@weldingmachinesupply.com
Phone: (619) 321-9493

Website:
https://weldingmachinesupply.com/

2. Information We Collect

We may collect information that you provide directly to us when you:

• Create an account
• Place an order
• Request a quote or product information
• Contact customer support
• Submit a contact form
• Subscribe to communications or marketing emails
• Request a return, refund, exchange, or warranty assistance
• Communicate with us regarding an order

Depending on how you interact with our website, this information may include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Account login information
• Order information
• Product information
• Payment-related information
• Messages and other information you provide to customer service

We only request information that is reasonably necessary for the relevant business or customer-service purpose.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• General website usage information
• Information about interactions with our website

This information may be used to maintain website security, improve website performance, understand how visitors use our website, and troubleshoot technical problems.

4. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide products and services
• Process payments
• Arrange shipping and delivery
• Provide order updates and notifications
• Provide customer support
• Respond to questions and requests
• Process returns, refunds, exchanges, and warranty requests
• Maintain customer accounts
• Improve our website and services
• Prevent fraud, abuse, and unauthorized activity
• Maintain website security
• Comply with legal and regulatory requirements
• Send marketing communications when you have chosen to receive them

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

5. Orders and Payments

When you place an order, we collect information necessary to process and fulfill that order.

This may include your name, billing address, shipping address, email address, phone number, order details, and payment-related information.

Payments may be processed through third-party payment providers. Payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.

We do not need to store complete payment-card information on our website when that information is processed directly by the applicable payment provider.

6. Shipping Information

We use the information necessary to fulfill and deliver your order.

This may include:

• Recipient name
• Shipping address
• Phone number
• Email address
• Order details

We may share necessary shipping information with carriers, fulfillment partners, suppliers, or other service providers involved in delivering your order.

For international orders, shipping information may also be processed as necessary for customs clearance and other legal requirements.

7. Customer Accounts

You may be able to create an account on our website.

Account information may include your name, email address, billing details, shipping details, order history, and other information you choose to provide.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

8. Contact Forms and Customer Support

When you contact us through a contact form, email, telephone, or another customer-service channel, we may collect the information you provide so that we can respond to your request.

This may include your name, email address, phone number, order information, and the contents of your message.

We use this information only as necessary to respond to your inquiry and provide customer support.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and understand how visitors use the site.

We may use cookies for purposes such as:

• Keeping products in your shopping cart
• Maintaining your login session
• Remembering website preferences
• Supporting checkout functionality
• Improving website performance
• Understanding website usage
• Maintaining website security

Some cookies may be placed by third-party services that provide functionality, analytics, payment, advertising, or other services.

You can generally manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features, including shopping-cart or checkout functionality.

10. Analytics and Website Performance

We may use analytics and performance tools to understand how visitors interact with our website.

These tools may collect information such as pages visited, device information, approximate location, browser information, and website interactions.

We use this information to improve website functionality, performance, security, and customer experience.

11. Marketing and Newsletter Communications

If you choose to subscribe to our newsletter or other marketing communications, we may use your email address to send information about products, promotions, updates, or other relevant communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

We do not sell your email address to third parties for their own independent marketing purposes.

12. Third-Party Service Providers

We may work with trusted third-party service providers that help us operate our website and business.

These providers may support functions such as:

• Payment processing
• Website hosting
• Website security
• Shipping and delivery
• Analytics
• Email communications
• Customer support
• Website functionality

These providers may have access to information only to the extent necessary to provide the services they perform for us and are expected to handle information appropriately.

13. Information Sharing

We may share personal information when reasonably necessary to:

• Process and fulfill your orders
• Process payments
• Ship products
• Provide customer support
• Operate and secure our website
• Provide requested services
• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect our rights, property, customers, or website

We do not sell personal information as a business practice.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal compliance, dispute resolution, fraud prevention, and other legitimate business purposes.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

15. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is used
• Opt out of certain marketing communications

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

16. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

17. Children’s Privacy

Our website is intended for general audiences and is not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

18. International Visitors

Because we may serve customers in different countries, information you provide may be processed or stored in countries other than the country where you live.

Where required by applicable law, we take appropriate steps to protect personal information when it is transferred internationally.

19. Links to Other Websites

Our website may contain links to third-party websites, services, manufacturers, carriers, payment providers, or other external resources.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically for the latest information about our privacy practices.

21. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us.

Welding Machine Supply

Address:
3579 US-50
Carson City, NV 89701
United States

Email: support@weldingmachinesupply.com
Phone: (619) 321-9493

Website:
https://weldingmachinesupply.com/